A Modular Format

The Diversity in Tourism training program features a modular format, allowing companies to customize the training content, length, and focus areas to best suit their needs.

This flexibility enables organizations to address specific challenges and goals while fostering inclusivity and understanding within diverse workplace environments.

Format and goals should match your company’s size and challenges. Do you want people to understand better what they experience daily, or do you want them to develop new ideas for the company?

Divide in days, focuses or blocks to fit your schedules best.

Training Overview

Day 1- Diversity, Culture and Interculturality at the workplace 

 

Focus on discussing diversity 

Block 1 – Defining diversity 

Slides 1 to 7 – From defining diversity to identifying group culture

Focus on culture : What is/are Culture(s) and why do we talk about it so much 

Block 2 – Culture(s) and their limits

Slides 7 to 10 + a modified slide 32 – From defining culture to acknowledging its paradox 

Block 3 – Cultural elements at the workplace

Slides 12 + 11 – Identifying cultural elements at stake at the workplace, and why they are easy to blame

Focus on communication : What we say, how we say it and was comes across 

Block 4 – Communicating in a highly diverse context

Slides 13 to 18 – Various approaches to communication, and how its is affected by cultures

Day 2- Identities, Group belonging, Discrimination and Inclusion

 

Focus on identities and groups : What do people stick together ?

Block 5 – Identity and Identities 

Slides 23 to 28 – Defining identities and their importance 

Block 6 – Group belonging and categorizing

Slides 30 to 35 – Importance and limits of identifying through groups

Focus on behavior and biases : how our actions are influenced, and for what result ?

Block 7 Stereotypes and discrimination  

Slides 36 and 37 – from generalization to discrimination

Block 8 – Minorities, Privilege and personal biais

Slides 38 to 40 – Recognizing the uniqueness of minorities, privilege and personal bias 

Additional / modular blocks 

Block A – Welcoming and onboarding people (Slide 44)

 

Block B – Group mapping of the organization (Slides 45 and 46)

 

 

Possible Training Format 

Two half days (recommended):

Day 1- Diversity, Culture and Interculturality at the workplace 

Key focuses

Subtopics

Support material

Focus on discussing diversity 

Block 1 – Defining diversity 

Slides 1 to 7 – From defining diversity to identifying group culture

Focus on culture : What is/are Culture(s) and why do we talk about it so much 

Block 2 – Culture(s) and their limits

Slides 7 to 10 + a modified slide 32 – From defining culture to acknowledging its paradox 

Block 3 – Cultural elements at the workplace

Slides 12 then 11 – Identifying cultural elements at stake at the workplace, and why they are easy to blame

Focus on communication : What we say, how we say it and was comes across 

Block 4 – Communicating in a highly diverse context

Slides 13 to 18 – Various approaches to communication, and how its is affected by cultures

 

Day 2- Identities, Group belonging, Discrimination and Inclusion

Focus on identities and groups : What do people stick together ?



Block 5 – Identity and Identities 

Slides 23 to 28 – Defining identities and their importance 

Block 6 – Group belonging and categorizing

Slides 30 to 35 – Importance and limits of identifying through groups

Focus on behavior and biases : how our actions are influenced, and for what result ?

Block 7 Stereotypes and discrimination  

Slides 36 and 37 – from generalization to discrimination

Block 8 – Minorities, Privilege and personal biais

Slides 38 to 40 – Recognizing the uniqueness of minorities, privilege and personal bias 

Codesign of solutions 

Block A – Welcoming and onboarding people 

(Slide 44)